Handles questions and complaints about products, services,
and quality of care issues.
AARP
700 W. 47th St., Suite 100 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-866-389-5627
Kansas City, MO 64112
or
555 S. Kansas, Suite 201 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-866-448-3619
Topeka, KS 66603
Attorney General Consumer Hotline . . . . . . . . . . . . . . . . . . . . 800-432-2310
120 SW 10th Ave.
Topeka, KS 66612
(Consumer protection information and
information on opting out of solicitation lists.)
Better Business Bureau of Greater Kansas City . . . . . . . . . . . 816-421-7800
8080 Ward Parkway, Suite 401
Kansas City, MO 64114
Consumer Credit Counseling of the Midwest . . . . . . . . . . . . . . . . . 642-5393
7225 W. 95th St. 800-355-2227
Overland Park, KS 66212
Consumer Fraud Division of the Johnson County . . . . . . . . . . . . . 715-3003
District Attorney’s Office
Johnson County Courthouse
100 N. Kansas Ave.
Olathe, KS 66061
http://da.jocogov.org/adult/adult_consumer_faq.shtml
Federal Trade Commission.
. . . . . . . . . . 877-FTC-HELP (1-877-382-4357)
Consumer Response Center 866-653-4261/TTY
600 Pennsylvania Avenue, NW
Washington, DC 20580
(Complaints about a company or business practice.
Collect information but do not resolve individual problems.)
FTC – Identity Theft Helpline
877-ID-THEFT (1-877-438-4338)
FTC - National Do Not Call Registry
888-382-1222
www.DoNotCall.gov
866-290-4236/TTY
Housing Information Center for Johnson County. . . . . . . . . . . . 829-4584
333 East Poplar, Suite D
Olathe, Kansas 66061
(Home equity conversion counseling, mortgage delinquency/default
counseling.)
www.hud.gov/foreclosure/index.cfm
Jewish Senior Network . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . 327-4677
Information &
Referral
327-INFO (4326)
5801 W. 115th St., Suite 201
Overland Park, KS 66211
Johnson County Library Consumer Helpline. . . . . . . . . . . . . . . . . . 495-9100
9875 W. 87th St.
Overland Park, KS 66212
(Assistance with research on business, consumer
issues, education,
health, government, law, local Johnson County information, etc…)
Kansas 511 Traveler Information.
. . . . . . . . . . . . . . . . . . . . . . . . . 511
(Up-to-date travel information in Kansas - road conditions, construction detours
and travel weather information for the Kansas Turnpike and any Interstate, U.S.,
or state highway in Kansas and Nebraska. Outside Kansas 1-866-511-KDOT (5368)
http://511.ksdot.org
Kansas Advocates for Better Care . . . . . . . . . . . . . . . . . . . . . . 800-525-1782
913 Tennessee, Suite 2 785-842-3088
Lawrence, KS 66044
(Information on adult care homes, assisted living,
nursing home facilities, and caregiver issues)
Kansas Corporation Commission . . . . . . . . . . . . . . . . . . . . . . 800-662-0027
(Utility complaints, transportation vendor concerns)
Kansas Department on Aging/
Kansas Department of Health and Environment
Adult Care Complaint Program . . . . . . . . . . . . . . . . . . . . . . . . . 800-842-0078
(Assisted living facilities, residential health care
facilities,
homes plus, board and care facilities, nursing facilities,
home health agencies, hospitals, hospices)
Kansas Department of Insurance
Accident Prevention Courses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 785-296-3071
420 SW 9th St
800-432-2484
Topeka, KS 66612
(in Kansas only)
www.ksinsurance.org/consumers/accprevent.htm
(Approved courses that individuals may take to
receive the Accident Prevention Course Discount.)
Kansas Department of
Social & Rehabilitation Services (SRS) . . . . . . . . . . . . . . . . . . . . . . 826-7300
8915 Lenexa Drive
Overland Park, KS 66214
(Medicaid, food stamps, vocational rehabilitation,
family, economic, and health support services)
Kansas Department of Revenue
Driver Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 785-296-3671
914 SW Harrison
PO Box 12021
Topeka, KS 66612
www.ksrevenue.org/vehicle
(Unsafe driver: license revocation requests Tues-Thurs)
Kansas Foundation for Medical Care . . . . . . . . . . . . . . . . . . . 800-432-0407
2947 SW Wanamaker Road
Topeka, KS 66614
(Quality of health care concerns, appeal of
hospital discharges, questions about Medicare)
Kansas Human Rights Commission . . . . . . . . . . . . . . . . . . . . . 785-296-3206
Kansas Insurance Consumer Hotline . . . . . . . . . . . . . . . . . . . . 800-432-2484
www.ksinsurance.org 785-296-3071
Kansas Long-Term Care Ombudsman Program . . . . . . . . . . . 877-662-8362
Landon State Office Building 785-296-3017
900 SW Jackson St., Suite 1041
Topeka, KS 66612
www.kansasombudsmanksgov.com
(State program to improve the quality of life for
residents of Kansas long-term care facilities)
National Fraud Information Center . . . . . . . . . . . . . . . . . . . . . 800-876-7060
(Telemarketing and mail fraud)
Regional Long-Term Care Ombudsman . . . . . . . . . . . . . . . . . . . . . 236-9378
7700 Shawnee Mission Parkway, Suite 203
Overland Park, KS 66202
http://www.kansasombudsmanksgov.com/contactus.php
(Regional program to improve the quality of life
for residents of long-term care facilities)
Rehabilitation Institute of Kansas City . . . . . . . . . . . . . . . . . . . . . 816-751-7900
3011 Baltimore
Kansas City, MO 64108
(Driver evaluation and training)
Rural Development
. . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . 785-776-7582
3705 Miller Parkway, Suite A
Manhattan, KS 66503
www.rurdev.usda.gov/ks
(Grants and loans for rural housing and commerce.
Office serves northeast Kansas including Johnson county)